Frequently asked questions

Do you ship across internationally?

No. we don't. only Nation wide.

How long will delivery take?

Orders are usually shipped within 2–5 business days. Delivery time may vary depending on your location.

How should I care for my traditional clothing and ornaments?

Each product includes care instructions. Generally:

  • Keep ornaments in dry storage

  • Avoid perfumes and water on jewelry

  • Hand wash delicate clothing separately

Who pays for return shipping?

If the product is damaged, defective, or incorrect, we cover the return shipping cost.If you ordered the wrong size, the customer pays the shipping.

What if my package arrives damaged?

Please contact us within 48 hours with photos/video of the damaged item and packaging.We will arrange a replacement or refund immediately.

Do you offer returns or exchanges?

Returns and exchanges accept only if item is damages and must be notified  within 1/2 days of delivery thro Email or Call.

What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, digital wallets.

Are the colors and clothes size of the products accurate?

We try to show colors as accurately as possible, but slight variations may occur due to lighting or screen resolution. Size on clothes are mostly, slightly loose or tight.

Can I place a custom order?

Yes, you can request custom fitting or personalized designs for special occasions.

How do I request a refund?

Just follow these steps:

  1. Contact our support team with your order number.

  2. Send photos or a short video showing the issue.

  3. Our team will verify the request.

  4. Once approved, refunds are usually processed within 5–7 business days to your original payment method.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link by email/SMS.

Thank You

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.